Save Time and Stay Organized with Filtered Views in OmniServe

Managing a high volume of engagements just got easier. With the new Saved Filtered Views, you can now create, name, and reuse custom sets of filters in the OmniServe Inbox.

✨ What’s new?

• Save complex filters as custom views for quick access.
• Pin up to 10 views to your sidebar for faster navigation.
• Share views with teammates (if you're a team lead).
• Each view includes emoji customization and engagement counters.
• Enjoy full edit, duplicate, and delete controls.
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🔒 Views respect user permissions, ensuring that each agent only sees what they’re allowed to.

This update is all about efficiency—no more repetitive filtering. Just set it once and return to it anytime.