Hourly Analysis for Specific Days in Social Listening

Lucidya now provides a granular 24-hour breakdown of your data. You can now view hour-by-hour analytics when selecting a single-day range in Social Listening, whether you choose Today, Yesterday, or a custom single date.

✨ What’s New?

✅ Time-related widgets now display hourly-level insights

✅ New “Hourly” grouping option appears when selecting a one-day range

✅ System automatically defaults to hourly view for single-day ranges

✅ PPT export reflects 24-hour timeline on X-axis

✅ Works across key pages: Monitor, Omnichannel, Live Dashboard, Alert, Quick Search

🕒 Smart Display Logic: If you select “Today,” the system will only show completed hours up to the current time (e.g., 2:30 PM → displays up to 1 PM).

🎯 Why It Matters

Track conversations and trends in real-time with precision. Whether you're responding to a breaking event or comparing time-of-day engagement, this update helps you make faster, data-driven decisions.