🔓Improved Facebook & Instagram Authentication

We’ve improved how Lucidya handles Facebook and Instagram account authentication to make your social data more reliable and your monitors more stable.

What’s new?

🧠 Smarter validation: Every new or re-authenticated account now goes through extra checks to ensure your access tokens are valid and won’t break your monitors later.

⚒️ Better error handling: If there’s ever an issue with your token, you’ll see a clear message explaining what went wrong with simple steps to fix it.

🚨Automatic alerts: If an error happens after setup, you’ll get an email with details and next steps so you can stay ahead of interruptions.

💪 Stronger logs for troubleshooting: Any authentication failure is now logged in detail for faster support when you need it.

This means fewer data gaps, more stable social listening, and peace of mind that your Facebook and Instagram monitors keep working as expected.